As an organisation, you have a lot of different daily operational activities related to third-party risk management. To keep track of all those different activities and keep each other informed, the 3rdRisk platform comes with an internal integrated message module.
The messaging functionality is generic and fully integrated within the different platform modules:
3rdRisk module | How to open messages |
Requirements | Click on the title of a requirement |
Third-party catalogue | Click on the name of a third-party |
Third-party contracts | Click on an individual contract name - not the third-party name (top row) |
Risk register | Click on the title of the risk |
Incident register | Click on the title of the incident |
Assessments | Click on the assessment title (second row) - not the third-party name (first row) |
Questionnaire library | Click on the title of the assessment |
The message screen is a side-pane (on the right) that automatically opens and closes. It consists of different standardised elements (the red numbers), which are enriched with different types of contextual information per module (yellow numbers):
3rdRisk module | Listed role |
Requirements | Requirement manager |
Third-party catalogue | Third-party manager |
Third-party contracts | Contract manager |
Risk register | Risk owner |
Incident register | Incident owner |
Assessments | Assessment creator |
Questionnaire library | Template creator/colleague that added it from the 3rdRisk store |
3. This is the risk qualification. This is not applicable for all modules:
3rdRisk module | Risk qualification |
Requirements | N/A |
Third-party catalogue | This is derived from the risk profile value on a third-party record |
Third-party contracts | This is derived from the risk profile value on a third-party contract |
Risk register | This is derived from the risk score value on a risk record |
Incident register | This is derived from the incident classification value on a risk record |
Assessments | N/A |
Questionnaire library | N/A |
4. The message channel. Messages are posted with the profile picture of the author and a timestamp (UTC+1)
5. The entry field for typing a new message and next to it, the > button, to post your message.
With the @-sign, you can tag a specific colleague. The platform will auto-suggest users based on your initial input when you start typing after the @:
When you @-mention a colleague in a chat, that person will automatically get a notification via e-mail:
Attention points:
All messages posted within the different channels are automatically saved and stored on the element level. It is a repository of all related historical communications, actions and agreements, which you can always browse, without any retention period or sizes, as long you have an active subscription.